花店经营,客户需求

对于花店经营者来说，如果能够准确、及时地了解到客户的需求，能够更好更快捷地让交易成交，并且有更愉快的交易体验。进门即是客，对于每个进店的客户，花店运营者需要用礼貌、友好的态度来赢得客户的好感。然后在了解顾客意图和需求后，才可能更准确地为对方提供所需服务。

neihuadianjingyingzhegairuhenongdongkehudexuqiuni？

1、是谁需要用花？

xiaoshouhuahuishangpinshi，yidingyaokaolvyonghuaduixiangshishei。laorenyuhaizi、nanrenyunvren、fuqinyumuqin、jiaoshiyuxueshengdengdeng，suoyi，mianduizheixiebutongrenqun，suoyonghuadexuqiutedianyehuigebuxiangtong。 

2、顾客所需的花卉商品用于什么场合？

changhebutong，yonghuadetedianyebutong，wenqingyongtucainengbawoxuyao。

3、顾客有什么具体、特别的需求？

gukeweishenmegoumaixianhua？gukexiwangxianhuadadaoshenmexiaoguo？xuyaodeshuliangshiduoshao？zheixiezuoweihuadiandianzhu，nidouxuyaochongfenlejieqingchu。 

biru：youdegukeganshijian，yaoqiuchahuasudukuaixie，huadianjiuyaoanpaijishushuliandechahuayuan，duorenxiezuo，jinkuaiwancheng。youdegukeyaoqiugaodangxie，huayishiyingzaizuopinzhongdapeigaodanghuacai，ru：hongzhang、tiantangniao、tiaowulandeng，baozhuangyeyaoxuanyonggaodangcailiao。youdegukeyaoqiuchahuazuopinxianyanyixie，huayishikexuanyonghongyulv、hongyuhuang、huangyuzi、lanyuchengdesecaidapei。

此外，鲜花店店主一定要问清顾客对花的禁忌和爱好。如顾客送女友花，就要问“nindenvyouzuixihuanshenmehuahuozuibuxihuanshenmeyanse”deng。

4、顾客的具体用花时间？

huahuichanpinjuyouxianhuodetedian，ruguogukemashangjiuyaojiangxianhuasongren，huayishiyingzaichahuazuopinzhongdapeiyixiezhengzainufangdehuacai，congertigaozuopindangshideguanshangxiaoguo，yehuiranggukegengmanyi；ruguogukezhunbeinahuijiabaifanghuoshidiertiancaiyaosongren，huayishiyingzaichahuazuopinzhongxuanzekaifangdebutaidadehuaduo，danyaozhuyixianggukejieshiyixia。

5、yaoxianlejienenggouchengshoudexinlijiaweishiduoshao？

zhizuoxianhuachanpindedaxiaojiyonghualiangjunbuxiangtong，erqiewangwangyaogenjugukedexuyaoxianchangchazhi，suoyi，chengpindejiagekenengqianchawanbie。

butongdehuacaijiagebutong，gukehenkenengbulejiezheiyidian。ruguochahuayuanchahaozuopin，chengbenhesuanhoucaifaxianjiagedadagaoyugukedexinlichengshoujiawei，jiuhuizaochenggangadejumian。gukehuiyaoqiujiangjia，shenzhigancuibumai。erzhizuoxianhuazuopindehuacaiyibeijianduanbunengfuyuan，zheizhongqingkuangshihuadianbuyuanfashengde。suoyi，shixianlejiegukenengchengshoudexinlijiaweihenzhongyao。